Metcalf Fine Art Terms and Conditions

COMPETITIONS:

Entry is open only to persons 18 years and over, who are residents of Texas and have not won a competition, prize or promotional item, with Metcalf Fine Art Portraits in the last 12 months.

To enter, completed original entry coupons must be received at the studio by the end of the promotion date. Late entries will not be accepted. Entry coupons not properly completed will be rejected. Contestants may enter as many times as they like provided entries are received prior to the closing date.  Prize winners will be notified by mail, email or phone. The major prize winner will be the first valid entry entry drawn on the day of the draw. First Prizes are valid for a period of 1 month from the date of draw. Consolation Prizes will have an 3 month expiration date with the expiration date printed on the Gift Certificate. Prizes are for studio portraiture and are not for any other type of photography.  Prizes are non transferable, not exchangeable or redeemable in whole or in part for any cash equivalent. Prizes cannot be used in conjunction with any other offer or promotion. The decision of the judges will be final and no correspondence shall be entered into.

GIFT CERTIFICATES:

Must be redeemed by the holder prior to the expiration date date, provided the holder has not redeemed a Competition Prize or Gift Certificate with Metcalf Fine Art Portraits in the last 12 months (date calculated from the previous sitting date) Prizes are for studio portraiture and can not be used for other types of photography.  One certificate per household. Certificates can not be combined.

APPOINTMENT HOLDING DEPOSITS

A holding fee / deposit will be required to secure and hold your appointments. This holding fee ensures your commitment to the scheduled appointments.

The holding fee / deposit will be refunded at your purchasing appointment, provided that you have completed both your photo shoot and purchasing appointment at the correctly scheduled time and date. Failure to attend or complete your scheduled appointment will result in the cancellation of any prize and the forfeiture of the holding fee.

TRANSFERABLE:

Prizes and Gift Certificates are NON transferable. They are not exchangeable or redeemable in whole or in part for any cash equivalent. The certificates and gift certificates cannot be used in conjunction with any other offer, prize or promotion. Only one (1) Gift Certificate or Prize certificate can be used at a time.  You cannot use the gift certificate or prize certificate to purchase products from any other photo sessions or toward framing.

FACEBOOK COMPETITION:

By entering our Facebook competition, the entrant acknowledges that the promotion is in no way sponsored, endorsed, administered by or associated with, Facebook in any way.

ARTISTIC CONTROL:

Metcalf Fine Art Portraits reserves artistic control over the design and content of each session. We may, at our discretion, decline to create certain types or styles of photography. We reserve the right to refuse to produce images at some sizes or combinations of sizes if we believe such images would or could be detrimental to our reputation as a professional studio or as professional photographers.

Clients should discuss their requirements with the studio prior to the session.

REFUSAL OF SERVICE:

Metcalf Fine Art Portraits reserves the right to refuse service if in our opinion the provision of service is likely to cause or has caused disruption to either staff members or the normal operation of business.

WHOLE FAMILY POLICY:

Metcalf Fine Art Portraits reserves the right to refuse service if the entire family does not attend the photographic session. Metcalf Fine Art requires both parents (when applicable) to attend the session.

APPOINTMENT RESCHEDULE POLICY:

Gift Certificates and Prize certificates entitle the holder to a SINGLE APPOINTMENT ONLY. Once made, an appointment can not be rescheduled and the Gift Certificate or Promotional certificate is deemed to have been used in full at that original appointment time and date.

*NOTE: In exceptional circumstances, management may, at their sole discretion, reschedule an appointment and carry forward the Gift Certificate and holding fee / deposit

NO SHOW POLICY:

Non attendance (NO SHOW) at an appointment without notice, will result in the forfeiture of the holding / deposit fee. The Gift Certificate or prize certificate is then deemed to have been used in full.

EXTENDED FAMILY POLICY:

Extended families are deemed to be groups larger than 8. Different prices apply so please contact the studio for a current quote. Extended family bookings are taken at the discretion of the photographer and require an in studio consultation to make a booking. Prize certificates are not available for extended family sessions.

COPYRIGHT:

Unrestricted Copyright to all images created during the photo shoot that forms part of the Gift Certificate or Prize certificate is deemed to belong solely to Metcalf Fine Art Portraits

REFUNDS:

We are not required to provide a refund or replacement if you change your mind. However, Metcalf Fine Art Portrait stands behind our work.  If you are not fully satisfied with your portrait, please refer to our policy on your signed agreement/order form. Depending on the type of session, replacement portraits and additional studio credit may be awarded (as is deemed necessary by the staff and client).